Gregory Russell (Owner)                           Brandon Stewart (Associate)                    

                                                                                                                                    Congratulations!  You have discovered the smart choice for affordable and reliable on-site Computer Repair Services and Networking Support in the North Mississippi market. Our work is done properly the first time - quickly and correctly.  We are straight-forward computer technicians who are honest and who honestly care about our clients. We are an established team of seasoned technicians with years of technical training, hands-on experience, hundreds of satisfied clients, and a proven track record of successfully completing technology projects on schedule.  No job is too small or too big for our team.

Along with our “on-demand” on-site repair services for home and businesses, we can also provide your networking needs.  If you have not gone completely wireless yet, give us a call to provide you with the latest in technology concerning your network, which is the backbone of your business. 

Finding a Computer Repair Shop You Can Trust

Your have a computer repair that needs to get done right away. You are ready to take it anywhere. Question is, where should you take it? Does it really matter where you take it? I would suggest that it does. Here are some things you may have not considered before.

What kind of turn around time do they have? Some computer repair shops will take two to three weeks to return your computer to you. Are you ready to be without your computer for that long? If not, shop around. There are computer repair shops that can get your computer back to you in as little as a few hours. Some of these faster companies can charge more but the speed is worth it if you are working on a big project that has to get done right away.

What do they charge for their hourly fee? Some companies charge really high fees and take a really long time to get the computer back to you. You want to take your repair to a computer repair shop that will be quick and will do the repair right the first time. Look for a computer repair shop that posts their prices. Most shops have a set price list for specific tasks. Look for a company that can give you a solid quote before they start their work. You should also make sure they will contact you for approval if there is any reason to increase their repair bill before they start the repair.

Is their staff A+ certified? The A+ certification doesn't guarantee that the computer technician knows what he is doing but it is generally a good indicator that they have invested the time into their craft to do it well. You should also find out if everyone on staff is A+ certified or only certain staff. Ask to have the certified staff do the work.

Trust your gut. If after talking with someone at the shop in person you don't get a good feeling about them, walk away. In any given town there are many people who do computer repairs. Don't be afraid of shopping around.

Your Way P.C. Doc's Customer Bill of Rights

Here is what we promise to deliver if you choose

us to service your computer or company network:

1. When you call us with a computer problem, we guarantee that your phone call will be either answered immediately or returned within 60 minutes or less by an experienced technician who can help.
2. You should not have to wait around all day for your computer to be repaired. We understand how important your computer is to you; that is why we work hard to provide same day service to most customers at a pre-determined time slot. 
3. You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don’t understand their “geek speak”.
4. You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy. No hassles!  No problems!
5. You should EXPECT that no damage will be done to your machine or your data. Before we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling your job. If there are any risks, they will be explained in full, and your authorization and agreement will be obtained before the work commences. You can also choose to have your data backed up before we start any work on your machine.
6. A large proportion of our business comes from referrals from happy, satisfied customers. We want you to recommend us and we know that you will only do this if you are happy with the services we provide. That is why we work so hard to go above and beyond the call of duty.