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Q: Do you offer pickup and
delivery?
A: Yes. That is what we specialize
in. We come to you! Most repairs and services can be handled
at your home or business. We do not want you to even have to
unplug your computer. Please call to verify your location for free
pickup and delivery if needed.
Q: What type of warranty
do you offer with your services?
A: All Your Way P.C. Doc Services
branded systems come with a 10-day money back guarantee, a 6-month
limited hardware warranty, and 50% off labor charge on upgrades for the
life of the system.
Your
Way P.C. Doc also offers
two-year limited extended warranty, or a three-year limited extended
warranty. The limited warranty covering your system will be noted on
your invoice and included in the documentation accompanying your system.
We will only build a custom computer if requested. We do not keep
and stock an inventory of pre-built computers. Our focus is on
repair.
Q: Do you match your
competitors prices?
A: Yes. Your
Way P.C. Doc will match our competitors' prices. In order to
provide this service, we need the appropriate web address or company
contact information to verify the pricing. Each price match is handled
on an individual basis.
Q:
Do you offer on-site
service?
A: Yes. That is what we prefer.
This is a home business with no store front. We come to your home or business. Most upgrades,
repairs, maintenance, all software issues, and troubleshooting can be
performed on-site.
Q: Do you support products
that weren't purchased from you?
A: Yes. We support products that
were purchased from other manufactures or businesses. However warranties
are not transferable.
Q: What type of support do I
receive?
A: Each system purchased from Your
Way P.C. Doc comes with a 6-month phone support contract. Third party
software and hardware not installed by Your
Way P.C. Doc is not covered under
this contract. Tutorial services will incur hourly charges.
Q: How do I contact you?
A: There are many ways to contact
us:
Address:
Your Way P.C. Doc of North Mississippi
P.O. Box 1679
Tupelo, Mississippi 38804
Email:
Support: greg@yourwaypcdoc.com
Sales: greg@yourwaypcdoc.com
Phone:
Phone - 662-679-0449 Locally
Toll Free - 1-866-248-7198
Q: Do you give free
estimates?
A: Yes. We will evaluate your
requirements and give you a written competitive quote as soon as
possible.
Q: What areas do you provide
services to?
A: We provide onsite services to
all of North Mississippi.
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